This support article guides participants that have been invited to a SecureVideo session. 

SecureVideo has two different video platforms integrated: Zoom and One-Click.

• Zoom was/is the default for most accounts on the system, and have great quality in group sessions and challenging network environments. 
• One-Click was introduced in October 2020 as an easy, no-install solution for a broad range of users.

If you are unsure which platform you are using, check the lower left hand corner of your waiting room page to see if the button says "Install Zoom" or "Test One-Click".

If you are on a dashboard, and the session shows "One-Click" on the meeting panel or page, then it is a One-Click session. 

You may also be interested in:

• Zoom or One-Click: How do I start a videoconference session? (Host)

• Zoom
• One-Click

Zoom Instructions

• Zoom: How do invitees join a video session? (E-mail/text message invite)
• Zoom: How do invitees join a video session? (No invite)
• How do invitees join a video session? (Account holder to account holder)
• Zoom: Ending a videoconference session

One-Click Instructions

• One-Click: How do invitees join a video session? (E-mail/text message invite)
• One-Click: How do invitees join a video session? (No invite)
• How do invitees join a video session? (Account holder to account holder)
• One-Click: Ending a videoconference session

This article was last reviewed by our Support team on August 31, 2023.